RoccoSupport
A place to help the adventure continue.
Contact support
An adult can email diogogomespt@icloud.com. Include the device model, iOS and game versions, and what happened. Please do not send the child’s personal details or the PIN.
diogogomespt@icloud.comWe are here to help
Publisher: Diogo Gomes. An adult can email diogogomespt@icloud.com. Include device model, iOS and game version and what happened. Do not send a child’s full name, photos or the PIN.
Offline, with no spending inside the game
The App Store purchase is made once. There are no ads, in-app purchases or subscriptions. The entire game works offline once installed. Island coins are earned through challenges and cannot be bought or exchanged for real money. Market coins are only used in arithmetic activities.
Language and comfort
In Settings, choose Portuguese from Portugal, Spanish, English or French for text and Rocco’s voice. Adjust the voice volume and choose Guided, Quiet or Only when I ask. Language, voice mode and comfort options are saved for each profile. All voices work offline.
Profiles and progress
The game stores up to six profiles on this device. The adult area manages profiles and the starting point. Resetting stages preserves coins, clothes and settings. There is no online account or profile synchronization between devices.
I forgot the PIN
Ask the adult who set it. After five incorrect attempts, wait 30 seconds. If it is still unavailable, contact support before deleting the app. There is no universal PIN or online account recovery. Deleting the app may lose local progress.
Before moving to another device
Transfer of progress is not guaranteed. iOS backups and restores depend on system settings. To remove all local data, use “Delete App”; offloading while keeping documents is different. See the Privacy tab for details.